Privacy Policy

Last updated: April 2010

This policy describes the ways we collect, store, use and protect your personal information. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by posting notice of the change on the "Policy Updates" page of our website.

Some pages on the PayPal website include links to third party websites. These sites are governed by their own privacy statements, and PayPal is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.

Information We Collect

In order for you to raise an order with us, you must provide your name, address, phone number, and email address. If you wish to pay by credit/debit card you must also provide credit card, debit card or bank account information. Please be aware that we do NOT store any of your financial information once the payment has been processed and all information relating to credit/debit cards are destroyed after payment is received.

If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from us to you. We retain these records in order to keep records of our relationship, to measure and improve our customer service. We may, over time, delete these records if permitted by law.

How we use cookies

When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

How we protect and store personal information

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user. We store and process your personal information on our computers and in physical form in our office , and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable  data protection legislation.

How we share personal information with other parties

Eternity Crystal LLP will not sell or rent any of your personally identifiable information to third parties, and will only disclose this information in the limited circumstances and for the purposes described in this policy. This includes transfers of data to non-EU member states. Specifically, you consent to and direct Eternity Crystal LLP to do any and all of the following:

Disclose information including, without limitation, transaction, account information, personal details and the contents of communications to the police, security forces, competent governmental, intergovernmental or supranational bodies, competent agencies (other than tax related authorities), departments or regulatory, self-regulatory authorities or organisations or other third parties that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity or potential illegal activity.

Disclose information in response to requirements of civil or criminal legal process.

How you can contact us about privacy questions

If you have questions or concerns regarding this policy, you should contact us by writing to us at Eternity Crystal, The old Stables, Moorlynch Vineyard, Moorlinch, Bridgwater, Somerset TA7 9DD or via email: info@eternitycrystal.com

If you have any questions regarding our terms and conditions please contact us on tel: +44 (0)1458 210830 or email: info@eternitycrystal.com